Apple Authorized Service Provider

Computer World specializes in Apple Authorized service (in or out of warranty) on your Apple device. We have been servicing Apple computers for the Fox Valley since 1979 with the help of our Apple Certified and trained technicians. Stop in with your device and our technicians can take a look at it; no appointment is necessary for most service needs!

What you should do for your Apple device

Whenever your Apple device is experiencing troubles, the first thing on your mind should be backing up your hard drive. If you are using a laptop or desktop, plug in an external hard drive, run time machine, and let it back up everything on the computer. If you are using an iPod, iPad, or iPhone, plug the device into the computer it was initially set up with and run a back up through iTunes on your computer. This will help protect you from losing all your important data (pictures, music, documents, etc.). Next, bring in your device, no appointment needed in most cases, and our technicians will run a quick test  to check for any hardware issues that could be causing you trouble. If needed, we will check the machine into our service department. From here, our technicians will diagnose the computer and give you a call detailing the diagnosed problem and cost to fix your computer. Estimated turnaround for Mac repairs varies depending on availability and demand, but most repairs typically get completed within 5 to 7 business days.

Service Prices

AppleCare+ and Warranty repairs - FREE
 Covers parts and labor, see AppleCare+ Terms and Conditions for details on covered repairs.
Please note: software issues are not covered under the Apple Limited Warranty or AppleCare+.

Instant Service - $29
Assisting with issues that can generally be taken care of quickly.

Diagnostics / Simple Repair - $50
Hardware/software diagnostics and OS reinstalls (non-warranty repairs)

Software Support - $129
Advanced software support.

Basic Hardware Labor — $99
Typically covers repairs on portables.

Advanced Hardware Labor - $149
Typically covers repairs for iMacs and advanced repair work on portables.

Extended Support - $199
For special instances that require more time for either hardware or software.

Personal Class - $60 - Not offered at this time due to COVID restrictions
One-on-one training.

Tune-Up - $149
Hardware check and storage diagnostics, removal of unnecessary apps
(e.g. antivirus, MacKeeper, etc.), malware scan and removal, install updates for Adobe Flash,
MS Office, and other common items, rebuild the directory, permissions repair,
remove startup programs, and clear cache files.
Optional internal cleaning: physically clean the inside of your computer
to ensure proper airflow for an additional $30

Tune-Up Pro - $199
All services performed in Tune-Up, plus Operating System upgrades,
reinstall of OS if necessary, and examine for possible upgrades on memory/hard drive.
Optional internal cleaning: physically clean the inside of your computer
to ensure proper airflow for an additional $30

Data Transfer - $129
(Special pricing available for new machine purchase)
This service is offered for customers who wish to have their data transferred from a functioning storage device or computer to another storage device or functional computer. This service also applies to data transfers when purchasing a new machine.

Data Recovery - $299
For any non-functioning computer or storage device where data is critical and needs recovery to a functioning device.

*Liquid Damage: Special attention is placed on liquid damage machines.
We will collect the above listed fee at time of check-in.

*Be sure to backup your data prior to having your operating system upgraded. In most cases, your data will not be disturbed
during the upgrade process. However, problems can arise with operating system upgrades resulting in partial or total data loss.
Please ask a service technician about available data backup solutions. 

*All service pricing is subject to applicable sales tax.